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Dear customer, Thank you for contacting us, We will respond to your request as soon as possible. Due to the rapid growth of our business we have however experienced an increase in the volume of emails from customers lately, which leads to longer response times occasionally. You are already a lucky KIFFY owner ? Fill the WARRANTY REGISTRATION FORM to get your extended lifetime warranty on the KIFFY ! You are looking for a test ride ? Find nearest LOCAL DEALERS You want to order your KIFFY ? You just need to choose your KIFFY BIKE that fit with your needs. We will get back to you as soon as possible, Thank you for your interest in our Made in France cargo bikes ! Your KIFFY team